Windows 10/11 Computer How to retrieve the MAC address of a Windows Computer Ensure device is connected to the Webguard Pro network - either Wired or WiFi Wired Network Wireless Network Alternative Method: CMD Line Open the command prompt, and type ipconfig /all The challenge is to make sure that you're looking at the MAC address for the active interface, and not for any other interface Make sure the interface has a real IP address (e.g. 192.168.1.100 or 192.168.8.100)